Director of Retail Initiatives – Sault Ste. News Mary


Director of Retail Initiatives

GAME ON – OLG needs you

We said GAME ON, and we mean it – OLG is rapidly transforming its organization to better serve Ontarians by delivering exceptional gaming experiences through our digital, retail lottery and land-based casino channels. In our 2019-2020 fiscal year alone, OLG achieved net income of over $2.3 billion in the Province of Ontario. OLG is now expanding its horizons even further, with a new strategic direction, to become a world-class gaming entertainment leader with a globally admired digital platform.

We are ready to take this game to the next level and need an enthusiast Director of Retail Initiatives provide leadership and strategic direction in the strategic planning, development, implementation and performance management of retail initiatives. This role leads a team responsible for effectively planning and executing retail expansion opportunities to increase revenue and profitability by supporting the achievement of OLG’s strategic priority related to retail expansion. the lottery.


Reporting to the Senior Director of Retail Sales and Account Management, you will be empowered to:

  • Provide strategic direction in the development, implementation, management and optimization of short and long term retail strategies to ensure increased revenue and profitability for the organization

  • Lead the Retail Initiatives team in their day-to-day operations and develop their skills and abilities through continuous performance evaluation, mentoring and coaching to build a strong and engaged team

  • Provide leadership in the development of business cases, strategy documents, briefing papers and issue notes for various internal and external audiences

  • Develop an annual retail operational plan in collaboration with senior management and other partner leaders to achieve the organization’s long-term strategic goals

  • Oversee the development, approval, prioritization and execution of the retail initiatives roadmap; lead communications with senior management and various external stakeholders, including retailers and associations

  • Lead, prioritize, optimize and innovate existing and new retail initiatives, collaborating with department and division leaders and cross-functional partners as needed

  • Enable the success of lottery retail initiatives by removing barriers (internal and external) that may exist with respect to retailers, technology, regulations, etc.

  • Develop and monitor critical metrics and performance statistics in line with business unit strategic direction and develop corrective actions to close gaps and improve performance

  • Lead the sourcing, selection and negotiation of suppliers within the portfolio of retail initiatives; oversee the management, execution and optimization of contractual agreements

  • Be the primary accountable for key stakeholders including Legal, Technology, Customer Service, Retailers, Associations and AGCO etc.

  • Oversee financial management and capital requirements associated with all retail initiatives

  • Develop and share expert knowledge and recommendations on technology, retail channels and sales solutions, working with cross-functional enterprise teams on behalf of retail sales; support problem solving as they arise


Professional experience: 7-10 years of experience delivering solutions or similar experience; minimum of 3-5 years of progressive leadership experience

Education: University degree in business, information technology or equivalent

Critical Skills: commercial, financial and strategic competence; analytical and problem-solving skills; strong communication, vendor management and relationship building skills

Negotiation and Influencing: ability to negotiate and influence effectively while being open to perspectives and maintaining strong relationships

Strategic thinker: strong strategic and critical mind with the ability to immerse themselves in unique challenges and find creative solutions

Collaboration and fun: inclusive and collaborative working style while creating fun and excitement in our work

Integrity and Trust: do what is right and operate with transparency and openness

Benefits of joining our team

  • Part of a larger image: socially responsible company that returns all profits to the province and the people of Ontario

  • Flexible work environment: to help balance work and life

  • You count: family-friendly work practices and remote work

  • Freedom to innovate: supports new and better ways to succeed

  • Be your Authentic Self: environment that values ​​diversity as a source of strength

  • Learning galore: 24/7 access to robust online learning programs

  • Public Service Pension Plan: participate in a large defined benefit pension plan sponsored by the Ontario government

  • Variable compensation program: performance-based incentives to share our success (permanent OLG employees only)

Learn about OLG – GAME ON!

OLG’s goal is to contribute to a better Ontario by providing great entertainment experiences for our customers. We are a several billion dollars organization with a wide range of business lines including lottery, land-based casinos, digital lottery and casino, horse racing and charitable gaming. OLG is in the midst of a massive transformation to become customer obsessed and take our digital business to a whole new level.

The key to our success is our people. Our culture will be based on real, positive partnerships that embrace trust, clarity and openness in everything we do. We support and empower employees and teams across the organization through greater accountability, leadership development and growth opportunities. OLG is embracing more flexible work options and family-friendly work practices, including remote work.

Equity, Diversity and Inclusion are essential elements of our culture, the cornerstone of our values ​​of respect, integrity, stewardship and excellence. At OLG, our employees have the space to be themselves and use their perspectives and skills for the benefit of the people and the province of Ontario.

As we reshape and grow our business, we are unwavering when it comes to living our purpose and ensuring our business delivers meaningful results. benefits for Ontarians. OLG’s net profits are reinvested in the province, contributing to the quality of life of Ontarians.

To learn more about OLG, visit our website at

We look forward to hearing from you, interested candidates should apply online by July 1, 2022.

OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at [email protected] if you require accommodation at any time during the hiring process.

Thank you for your interest in this opportunity; however, only those selected for an interview will be contacted.


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